Terms & Conditions

Terms & Conditions of Service for Aquafusion Driveway Wash

Last Updated: [20/10/2023]

These terms and conditions outline the rules and regulations for the use of Aquafusion Driveway Wash's Website - https://aquafusion.co.in.

By using the contact form on this website, you are accepting the terms and conditions of our services. Do not opt in for a Aquafusion Door Step Car/Bike Wash Service if you do not agree to take all of the terms and conditions stated on this page.

1. Service Description: Our range of professional car wash and detailing services is designed to be conveniently brought to your doorstep in Bangalore, India.

2. Service Conditions: Our doorstep visit service has an associated fee of 50 INR. This fee will be collected during the booking process to confirm your reservation and schedule the visit. It is utilized to cover travel expenses related to providing our service.

3. Booking: You can conveniently schedule our services through our official channels, which include our website, mobile app, or by contacting our customer service number.

4. Booking Availability: Bookings are contingent upon service availability and must be made in advance. In case your requested time slots are not available, rescheduling or cancellation options will be provided based on customer preference.

5. Payment: A standard reservation payment is required at the time of booking. Payment is due upon service completion, and we accept various payment methods, including cash, digital wallets, credit/debit cards, and other agreed-upon methods.

6. Pricing: Our service pricing is set at competitive market rates, aligning with our standard agreements with customers. Details of our pricing and package offerings can be found on our website and are subject to change without prior notice. It is the customer's responsibility to select the appropriate package and understand the included services.

7. Cancellation: You have the flexibility to cancel your service at any time. However, we kindly ask for a minimum of 24 hours' notice to avoid potential cancellation charges. Last-minute cancellations may result in a cancellation fee.

8. Refund: Refunds may be applicable for unfulfilled services or service quality concerns. Please refer to our detailed Refund and Cancellation Policy for specific information.

9. Service Locations: Our doorstep car wash services are available within designated service areas in Bangalore, India. To confirm the service areas currently covered, we recommend getting in touch with us. As our service area is limited to specific regions in Bangalore, customers outside this area may be subject to additional charges or may not be eligible for our services.

10. Service Duration: The duration of the service may vary based on the selected package and the vehicle's condition. We commit to making reasonable efforts to complete the service in a timely manner, typically within 40-60 minutes.

11. Punctuality: In the event of any unforeseen circumstances, including but not limited to heavy traffic, adverse weather conditions, or accidents, causing a delay in our arrival at your premises, we will promptly notify you of the reason for the delay and the feasibility of service completion. We strongly encourage you to be punctual for your scheduled appointment. Our team will patiently wait for a maximum of 15 minutes at the agreed-upon location. However, if your delay extends beyond this grace period, we may need to reschedule your appointment based on our availability.

12. Customer Obligation & Limitation: Customers are responsible for designating a safe and accessible location for our team to carry out the car wash service. It is the customer's responsibility to ensure the availability of water and power. Additionally, Customers are encouraged to communicate any special requests or vehicle-specific requirements in advance.

13. Customer Responsibility - Customers should take measures to ensure that their vehicle is adequately insured against all potential risks.

14. Limitations of Liability -

A. Vehicle and Personal Property: The Company shall not assume liability for any damage to the vehicle or personal property or valuables left inside/outside the vehicle; or left unattended. Customers are accountable for ensuring the safety of their vehicles, including the removal of all valuables and personal items.

B. Web Service : To the extent allowed by the law, we disclaim all warranties regarding our website and its content. We are not liable for any loss or damage related to the use of our website, as it is provided free of charge.

15. Weather Conditions: In the event of adverse weather conditions, we retain the right to reschedule the service for the safety of our staff and the vehicle.

16. Vehicle Condition: We do not accept responsibility for pre-existing damage or issues with the vehicle. Customers should promptly inform us of any pre-existing damage or concerns before the commencement of the service.

17. Disclaimer of Service Warranty:

Quality Guarantee - We are committed to the quality of our car wash services and stand by the results. If, for any reason, you are not satisfied with any aspect of the service, please reach out to us within 24 hours of the service date & time. We will diligently make reasonable efforts to address and resolve your concerns to your satisfaction.

Exclusions - It's important to note that the warranty does not cover damage caused by the customer or pre-existing vehicle conditions.

18. Support: Aquafusion Driveway Wash strives to provide adequate and efficient support and updates for the Services. Aquafusion Driveway Wash shall, however, not be under any obligation to provide support for the Services under these Terms and reserves the right to limit or discontinue the support or updates provided from time to time.

19. Changes to this Privacy Policy: Aquafusion Driveway Wash may change the Services at any time, such as by adding or removing features or discontinuing the Services. Aquafusion Driveway Wash also reserves the right to modify the terms & conditions of service at any time without any prior notice. The revised terms & conditions of service shall become effective upon publishing.

You will always find the latest version of these Terms at https://aquafusion.co.in/terms-and-conditions-of-service. Any continued use by You of the Services following publication of revised Terms shall constitute Your acceptance to the revised Terms.

Contact Us: If you have inquiries, questions, concerns, or require assistance regarding our terms & conditions, please feel free to contact our team:

Phone: +918197977890
Website: aquafusion.co.in
Email: support@aquafusion.co.in

Our company is dedicated to fostering a positive and transparent relationship with our customers while safeguarding the interests of individuals and businesses through clear and concise terms and conditions.