Privacy Policy

Last Updated: [20/10/2023]

The website www.aquafusion.co.in is owned by Aquafusion Driveway Wash Private Limited Company and we are firmly dedicated to safeguarding the privacy of our valued customers and users. We have implemented this Privacy Policy to outline how we handle the information gathered through www.aquafusion.co.in. This comprehensive Privacy Policy delineates the methods by which we collect, utilize, disclose, and safeguard your personal information as you engage with and utilize our car wash services, website, mobile app, or any other services and contact methods we provide. This policy also explains the reasons for collecting specific personal data about you. It is imperative that you review this Privacy Policy before utilizing the www.aquafusion.co.in website.

We encourage you to invest a moment in reviewing this policy to gain insight into our data-handling procedures.

1. Consent : The Aquafusion Driveway Wash Privacy Policy describes how we collect, use, share and process personal information and You acknowledge and agree that Aquafusion Driveway Wash may collect, use, share and process personal information as described therein. By using our car wash services, website, or mobile app, you consent to the practices described in this Privacy Policy.

2. Information We Collect: The data we collect serves the purposes of service scheduling, communication, and continuous improvement. We maintain a strict policy of not sharing customer data with third parties for marketing purposes, ensuring your privacy and trust in our service.

We gather various types of personal information and maintain open lines of communication to provide our services, including:

A. Contact Information: This includes your name, address, email address, and phone number.

B. Vehicle Information: We collect details about your vehicle, such as make, model, and registration number.

C. Payment Information: This category encompasses sensitive financial details, including credit/debit card information, digital wallet data, billing address, and an account of your payment history.

D. Service Records: We maintain information regarding your service history with us to address any inquiries, complaints, or support request;

E. Location Information: If you use our mobile app, we may collect your location information.

F. Communications: We keep records of your interactions with us, which includes emails, chat messages, and call logs.

3. How We Use Your Information:

We prioritize the security of your personal information and, as a rule, refrain from sharing it with third parties. We hold your personal information in strict confidence and do not share it with third parties unless it is essential for delivering our services. However, there are specific instances where sharing is necessary for service provision. These instances include sharing with our payment processing partners and service providers who aid us in delivering our car wash services.

To deliver our car wash services to you.
To maintain communication with you regarding appointments, updates, and promotional offers.
To process payments and generate invoices.
To enhance the quality of our services and deliver a seamless experience.
To adhere to our legal obligations.
To address any inquiries, complaints, or support requests.
To enhance our services and improve the customer experience.

4. Information Disclosure:

We may disclose your information to third parties under the following circumstances:
With our trusted service providers and partners who support us in delivering our services.
In response to legal obligations, such as requests from tax authorities or law enforcement agencies.
In the context of a business sale, merger, or acquisition.

5. Information Security:

Our commitment to safeguarding your information is unwavering. To shield your data from unauthorized access, disclosure, alteration, or destruction, we have implemented rigorous security measures. These measures align with industry standards and include advanced security protocols, encryption, and the use of secure servers.

Access and update the personal information we hold about you.
At any time, you have the choice to opt out of marketing communications.
You possess the right to access, correct, or delete inaccuracies in your personal information, subject to legal requirements.
Raise concerns or complaints about our data handling practices.

6. Cookies and Tracking: We employ cookies and similar tracking technologies to enhance the functionality and user experience of our website and app.

Our website uses cookies to enhance your online experience. By using our Aquafusion Driveway Wash Service, you agree to the use of necessary cookies. A cookie is a small text file stored on your computer by a web page server. These cookies cannot run programs or harm your computer. They are unique to you and can only be read by our web server.

We use cookies for statistical and marketing purposes to operate our website. You have the option to accept or decline optional cookies. Some required cookies are necessary for our website's operation and do not require your consent. Please note that accepting required cookies also allows third-party cookies, which may be used by third-party services integrated into our website.

7. Children's Privacy:

Our services are explicitly intended for users aged 18 years and older. We do not knowingly collect personal information from children.

8. Content: You are solely liable for any content that You post or communicate directly in or on the Services and You agree to only post or communicate content that:

is true and not false or misleading;
is not likely to be deemed threatening, disparaging, defamatory, pornographic, racially or ethnically offensive, discriminatory, insulting, slanderous or otherwise illegal or inappropriate;
belongs to You, or which You have a right to distribute;
does not constitute an infringement of the intellectual property or privacy rights of any third party;
does not constitute information that you are not legally entitled to distribute (such as insider information or confidential information);
does not contain any unsolicited or unauthorised advertising, promotional material, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation; and
does not contain software virus or any other technology that may harm the Services, or the interests or property of our Services or the other Users of the Services.
is accurate, fair, and is not disparaging of us, the Services or other Users. Further, You agree to be fair, accurate and non-disparaging while reporting numbers, leaving comments, suggestions, feedback, testimonials and reviews on or about the Services.

Aquafusion Driveway Wash appreciates the opportunity to be notified of any objectionable user generated content posted or communicated by a User directly in or on the Services. Please contact us at support@aquafusion.co.in to report any objectionable user generated content.

A. User Comments: Some parts of our website allow users to post comments. These comments are not endorsed by us, and we do not filter or review them before they appear. You are responsible for the comments you post and should have the necessary permissions to do so. Please refrain from posting any offensive or unlawful content.

By posting comments, you grant us a non-exclusive license to use, edit, and allow others to use and edit your comments.

B. Hyperlinking to Our Content: Certain organizations, like private/government agencies, search engines, and news outlets, may link to our website without prior approval. However, they should do so transparently and not imply our endorsement.

C. Content Liability: We are not responsible for content on external websites that link to us. You agree to protect us against any claims arising from your website's content.

D. Reservation of Rights: We have the right to request the removal of links to our website. We may also modify these terms and our linking policy at any time.

E. Removal of Links: If you find a link on our website offensive, please contact us. We may consider requests to remove links, but we are not obligated to do so.

9. Grant of Consent:

You are strictly prohibited from attempting to violate any security features of our Website/Application, including but not limited to:

A. Unauthorized access to content or data not intended for you, or logging into a server or account without proper authorization.

B. Testing the vulnerability of our Website/Application, associated services, systems, or networks, or attempting to breach security or authentication measures without proper authorization.

C. Utilizing automated processes or services, such as spiders, robots, or scraping tools, to monitor, access, or copy content from our Website/Application.

D. Interfering or attempting to interfere with the service of any user, host, or network, including initiating or facilitating any form of attack, spamming, or overloading.

E. Sending unsolicited email, including promotions or advertisements, using our Website/Application or servers.

F. Forging TCP/IP packet headers or any part of email headers when posting on our Website/Application.

G. Attempting to modify, reverse-engineer, decompile, disassemble, or otherwise attempt to alter any source code used by Aquafusion Driveway Wash in providing the Website/Application or our Services. Any breach of system or network security may result in civil and/or criminal liability and the revocation of your access and use of the Website/Application.

10. Proprietary Rights & License: Unless stated otherwise, Aquafusion Driveway Wash and its licensors own all intellectual property rights on Door Step Car/Bike Wash Service. You may use our website for personal purposes but must not copy, sell, or reproduce our material. This agreement starts from today.

11. Governing Law: These Terms shall be governed and construed in accordance with the laws of India.

Contact Us: If you have any inquiries or concerns regarding this Privacy Policy or our data-handling practices, please don't hesitate to reach out to us at:

Phone: +918197977890
Website: aquafusion.co.in
Email: support@aquafusion.co.in